Return & Refund Policy

Thank you for shopping with Peshawer Import. We are committed to providing quality products and a positive shopping experience. Please review our Return & Refund Policy carefully.

Returns

We accept return requests within 14 days of receiving your order. To be eligible for a return, the item must:

• Be unused and in its original condition.

• Be returned in its original packaging.

• Include all accessories, manuals, and documentation provided with the product.

• Not be damaged due to misuse, neglect, or improper handling.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Personalized or custom-made products.

• Digital products or downloadable items.

• Gift cards.

• Clearance or final-sale items.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the product and packaging so we can review your request and provide assistance.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days. Processing times may vary depending on your payment provider or financial institution.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

We recommend using a trackable shipping service when returning items.

Exchanges

We may offer exchanges for defective or damaged products, subject to product availability.

Order Cancellations

Orders may be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.

Contact Us

If you have any questions regarding this policy, please contact us:

Store Name: Peshawer Import
Email: Peshwerimport@gmail.com

We reserve the right to update this Return & Refund Policy at any time. Any changes will be posted on this page with an updated revision date.